Our Privacy Policy
This Privacy Policy describes how DolzZin (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site/Page. After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at dolzzinincorporated.skn@gmail.com.
Collecting Personal Information when you visit the Site: we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processors, processing bank, and shippers.
Personal Information collected: full name, billing address, shipping address, payment information (including credit card numbers and PayPal account information), e-mail address, and phone number.
Customer support information and Purpose of collection: to rectify any issues or concerns to provide customer support.
Source of collection: collected from you.
Minors: The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information: We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Woocommerce, DreamHost, SeedProd, Facebook and Instagram to power our online store. You can read more about how these platforms use your Personal Information.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we may receive, or to otherwise protect our rights.
Behavioural Advertising: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites, with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Facebook and Instagram Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Facebook and Instagram merchants and who may also be interested in what we have to offer. We may also share information about your use of the Site, your purchases, and the email address associated with your purchases with Facebook and Instagram Audiences, through which other Facebook and Instagram merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: https://www.networkadvertising.org/understanding-online-
advertising/how-does-it-work.
Opt out through any of the following links:
FACEBOOK -https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt- out portal at: https://optout.aboutads.info/.
Using Personal Information: We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis: Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of a commonwealth country, we process your personal information under the following lawful bases: Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention: When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making: you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We may engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processors may use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include: Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours. Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
If you are a resident of a commonwealth country, you have the right to access the Personal Information we hold about
you, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. Your Personal Information will be initially processed in Saint Kitts and then will be transferred outside of the Federation of St. Kitts & Nevis for storage and further processing, including the United States.
For more information on how data transfers comply with the GDPR, see Facebook and Instagram’s GDPR White paper: https://help.Facebook and Instagram.com/en/manual/your-account/privacy/GDPR.
Cookies: A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services- Facebook and Instagram’s current list of cookies on the merchant storefront: https://www.Facebook and Instagram.com/legal/cookies] Cookies Necessary for the Functioning of the Store
Name Function Duration
_ab Used in connection with access to admin. 2y _secure_session_id Used in connection with navigation through a storefront. 24h _Facebook and Instagram_country Used in connection with checkout. session
_Facebook and Instagram_m Used for managing customer privacy settings. 1y_Facebook and Instagram_tm Used for managing customer privacy settings. 30min
_Facebook and Instagram_tw Used for managing customer privacy settings. 2w_storefront_u Used to facilitate updating customer account information. 1min_tracking_consent Tracking preferences. 1yc Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w cart_currency Used in connection with shopping cart. 2w cart_sig Used in connection with checkout. 2w
cart_ts Used in connection with checkout. 2w cart_ver Used in connection with shopping cart. 2wcheckout Used in connection with checkout. 4w checkout_token Used in connection with checkout. 1y dynamic_checkout_shown_on_cart Used in connection with checkout. 30min hide_Facebook and Instagram_pay_for_checkout Used in connection with checkout. session keep_alive Used in connection with buyer localization. 2w master_device_id Used in connection with merchant login. 2y previous_step Used in connection with checkout. 1y remember_me Used in connection with checkout. 1y secure_customer_sig Used in connection with customer login. 20y Facebook and Instagram_pay Used in connection with checkout. 1y Facebook and Instagram_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y
depending on value storefront_digest Used in connection with customer login. 2y tracked_start_checkout Used in connection with checkout. 1y checkout_one_experiment Used in connection with checkout. session Reporting and Analytics Name Function Duration_landing_page Track landing pages. 2w_orig_referrer Track landing pages. 2w_s Facebook and Instagram analytics. 30min_Facebook and Instagram_d Facebook and Instagram analytics. session_Facebook and Instagram_s Facebook and Instagram analytics. 30min_Facebook and Instagram_sa_p Facebook and Instagram analytics relating to marketing & referrals. 30min_Facebook and Instagram_sa_t Facebook and Instagram analytics relating to marketing & referrals.30min_Facebook and Instagram_y Facebook and Instagram analytics. 1y_y Facebook and Instagram analytics. 1y_Facebook and Instagram_evids Facebook and Instagram analytics. session _Facebook and Instagram_ga Facebook and Instagram and Google Analytics.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes: We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints: As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated: 16/1/2024
Respectfully,
DolzZin Management.